Questions? 1-877-404-8455

Branch No: 20007-93
8331 E. Walker Springs Lane
Suite 401
Knoxville, TN 37923
Phone: (865) 690-2311

Available Positions

12 positions available.

Consumer Relations Specialist- Medical Office

Knoxville TN

Base Pay: 11.00 per HOUR

Currently hiring a Full Time Consumer Relations Specialist for a Covenant Facility Behavioral Health Clinic in West Knoxville that provides a varie...

Currently hiring a Full Time Consumer Relations Specialist for a Covenant Facility Behavioral Health Clinic in West Knoxville that provides a variety of inpatient and outpatient services! Schedule: Monday-Friday (8am-4:30pm).

This position consists of working within a very busy office. You may see up to 100 patients per day. Duties may consist of the following: • Medical records maintenance • Patient appointment scheduling and excellent customer service • Answering phones and insurance verification • Data Entry as well as collecting copays from patients

*Also will cover the Charge Entry department downstairs at times

Please submit a copy of your updated resume/application for consideration-thanks!

Apply Now More Info

Benefits Coordinator

KNOXVILLE TN

Base Pay: 14.00 per HOUR

West Knoxville company has an immediate need for a Benefits Coordinator. This is a contract position. The hours are Monday-Friday from 8am-5pm. &nb...

West Knoxville company has an immediate need for a Benefits Coordinator. This is a contract position. The hours are Monday-Friday from 8am-5pm.

 

The position will answer benefits questions for store level team members and support center staff.

 

  • Benefits experience is required
  • Attention to detail
  • Problem-solving
  • Degree in HR is preferred

 

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WEEKEND ER Registration

Knoxville TN

Base Pay: 11.50 per HOUR

Currently seeking a Part Time ER Registration Associate for a Covenant facility Downtown! SHIFT DIFFERENTIAL INCLUDED! Duties Include: registering...

Currently seeking a Part Time ER Registration Associate for a Covenant facility Downtown! SHIFT DIFFERENTIAL INCLUDED!

Duties Include: registering patients into the hospital, taking Insurance information, taking co-pays, heavy data entry and answering phones.

Schedule Requirement: Saturday and Sunday 8am - 430pm (or until 730p) Part- Time

Please submit your updated resume/application for consideration-thanks!

Apply Now More Info

MEDICAL OFFICE Receptionist

Knoxville TN

Base Pay: 11.00 per HOUR

Currently hiring a Front Desk Medical Receptionist for a Covenant facility Downtown for their Imaging Center! Schedule: Mon-Fri 8am-4:30pm. This is...

Currently hiring a Front Desk Medical Receptionist for a Covenant facility Downtown for their Imaging Center! Schedule: Mon-Fri 8am-4:30pm. This is a TEMP to HIRE opportunity!!

Duties include, checking patients in, answering phones, making appointments and being a welcoming face in the main lobby area.

Please submit your online application/updated resume to be considered-thanks!

Apply Now More Info

Bilingual Collections Account Representative

Knoxville TN

Base Pay: 13.00-15.00

Bilingual Collections Account Representative Maryville, TN Excellent benefits, opportunities for growth and bonuses, and an encouraging culture tha...

Bilingual

Collections Account Representative

Maryville, TN

Excellent benefits, opportunities for growth and bonuses, and an encouraging culture that supports work/life balance plus ONSITE GYM AND CAFE!

This position is Temp to Hire, the hours are Mon. through Fri., 8:30-5:30 pm, starting pay for this position is $12.81/hr - 14.81 (depending on educ. and exp.) + bonus potential!

POSITION SUMMARY:

Account Representatives exist to resolve delinquency through negotiation and problem-solving, while adhering to company, state and federal guidelines. Success in the position is achieved by strategically educating customers on the importance of paying in a timely manner.

ESSENTIAL FUNCTIONS:

  • Manages a portfolio of accounts through telephone negotiations with customers.
  • Achieves monthly collection goals by monitoring and decreasing the number of past due accounts.
  • Communicates professionally with customers concerning their pay dates/amounts and acceptable payment arrangements.
  • Plans, schedules and executes daily workload between phone calls, field chases and legal notices in a timely manner.
  • Conducts research on no contact accounts, researching contracts and reviewing documentation.
  • Analyzes debt to income information from customers to set up payment plans.
  • Maintains accurate documentation pertaining to each account.
  • Exhibits problem solving skills to influence loss mitigation.
  • Adheres to all policies and procedures.
  • Ensures compliance at all levels both internally and externally.
  • Performs other duties as assigned. 

QUALIFICATIONS:

  • High School diploma or equivalent required, college preferred.
  • Basic computer skills with ability to type at least 25 wpm.
  • Ability to communicate effectively and efficiently via phone, email and person to person.
  • Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions and arriving at sound conclusions on action to be taken.
  • Ability to manage multiple and/or conflicting responsibilities.
  • Great attention to detail and organizational skills.
  • Ability to work in a team environment.
  • Working knowledge of the View/AS400 system a plus.

If interested, Apply Now!

Contact Janice @ janice.quinlan@staffingsolutions.com

Apply Now More Info

Employee Compensation Specialist

Knoxville TN

Base Pay: 14.00-17.00

Provider Compensation Specialist West Knox   OVERVIEW Growing West Knoxville Healthcare company is seeking a Provider Compensation Speci...

Provider Compensation Specialist

West Knox

 

OVERVIEW

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BLOUNT PRN Consumer Relations Specialist

Maryville TN

Base Pay: 11.00 per HOUR

Currently hiring a PRN Consumer Relations Specialist for a Covenant Facility Behavioral Health Clinic in Blount County that provides a variety of i...

Currently hiring a PRN Consumer Relations Specialist for a Covenant Facility Behavioral Health Clinic in Blount County that provides a variety of inpatient and outpatient services! This role is PRN. Hours will Vary. Schedule: Monday-Friday. Clinic is open from 7am to 5:30pm.

This position consists of working within a very busy office. You may see up to 100 patients per day. Duties may consist of the following: • Medical records maintenance • Patient appointment scheduling and excellent customer service • Answering phones and insurance verification • Data Entry as well as collecting copays from patients

Please submit a copy of your updated resume/application for consideration-thanks!

Apply Now More Info

PRN ER Registration

Morristown TN

Base Pay: 10.26

Currently hiring a PRN ER Registration Associate for a Covenant Health Facility in Morristown! Responsible for registering patients and taking thei...

Currently hiring a PRN ER Registration Associate for a Covenant Health Facility in Morristown!

Responsible for registering patients and taking their insurance information as they come through the Emergency Department providing superb customer service.

Schedule: Ability to work every other weekend and this is for evening shift so the hours will be 5:00pm-2:30am

Please submit your updated resume/application for consideration-thanks!

Apply Now More Info

Insurance Collections-Follow-Up Medical

Knoxville TN

Base Pay: 13.00 per HOUR

Seeking an Insurance Collections-Follow-Up Associate for an Oncology Covenant facility Downtown! This is a temp to hire opportunity and is Mon-Fri...

Seeking an Insurance Collections-Follow-Up Associate for an Oncology Covenant facility Downtown! This is a temp to hire opportunity and is Mon-Fri 8am-4:30pm.

Summary of Duties: Insurance collections-follow up on denials, reports, reconsideration's, etc for payment.

Please submit an updated resume/application for consideration-thanks!

Apply Now More Info

Insurance Follow-Up Medical

Knoxville TN

Base Pay: 11.25 per HOUR

Currently searching for a Patient Account Representative (for the Insurance Follow-Up department) for a West Knoxville Covenant Facility! This is a...

Currently searching for a Patient Account Representative (for the Insurance Follow-Up department) for a West Knoxville Covenant Facility! This is a temp to hire opportunity.

Main Job Duties: Responsible for researching unpaid Insurance claims.

There are 2 roles:

1. Telephone Intensive: Calling Insurance Companies and patients to find out the status of a claim and resolve issues. Calling to get additional information to get insurance company to pay.

2. Computer: Answering online inquires, going to insurance sites to research information.

Schedule requirement: Mon-Fri 8:00am-4:30pm

Please submit your updated resume/application for consideration-thanks!

Apply Now More Info

PRN Patient Transfer Specialist

Louisville TN

Base Pay: 16.00 per HOUR

Seeking a PRN Patient Transfer Specialist for a Covenant facility in Louisville. Job Description: The Patient Transfer Specialist serves as the pri...

Seeking a PRN Patient Transfer Specialist for a Covenant facility in Louisville.

Job Description: The Patient Transfer Specialist serves as the primary contact for referring physicians and facilities requesting the services of Covenant Health for a continued, and often, higher level of patient care. This position is responsible for collecting appropriate clinical information and coordinating and facilitating the acceptance of patient transfers and direct admissions into Covenant Health facilities in accordance with established clinical guidelines and protocols and Emergency Medical Treatment and Labor Act (EMTALA). The Coordinator will obtain accurate patient demographic information and enter into the registration system and will also obtain verbal patient status/type admission orders from providers and enter into the Computerized Order Entry (CPOE) system, so the patient status/type is classified in the correctly in a timely manner. The Coordinator will communicate and collaborate with physicians, hospital CAOs and leadership, System and Facility administrators on call (AOC), house supervisors and capacity management staff on a routine basis to elevate and resolve issues that are barriers to patient transfer acceptance. Critical to this position is the ability to utilize critical thinking skills and judgement, multitask and initiate appropriate actions to ensure patients receive care in a timely manner. This position reports directly to the Call Center Manager.

Schedule: Must be flexible to work any day of the week (including weekends); need flexibility as far as 7am – 7pm; 7 days a week; ability to work mid shifts on a as needed basis. This department is open 24 hours.

This role is Temp to Hire. Since this is PRN the associate will average around 24 hours per week.

Compensation: $16.00/hr with a $2.25/hr shift differential.

Need Resume

Apply Now More Info

Soft Collections

Knoxville TN

Base Pay: 11.10 per HOUR

Currently searching for a Patient Account Representative (for Soft Collections department) for a West Knoxville Covenant Facility! This is a temp t...

Currently searching for a Patient Account Representative (for Soft Collections department) for a West Knoxville Covenant Facility! This is a temp to hire opportunity.

Main Duties: Provide exceptional customer service in this soft collection department. This is the last stop before the patient goes to hard collections. Make sure everything is correct within the account. They make sure accounts read correctly and try to obtain payment or make a % of total due. If they need to set them up on a payment plan they will. Heavy phones AND computer work- average around 45 calls a day and touch as many as 65 accounts in a day.

Schedule requirement: Mon-Fri 8:00am-4:30pm

Please submit your updated resume/application for consideration-thanks!

Apply Now More Info
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Staff Bios

Alexis Burnette Administrative Assistant
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  • Started in 2018, 1 year in the industry
  • Attended Pellissippi Community College for Business Administration
  • Customer Service Academy, Graduated Top 5 in 2017
Christa Early Area Market Development Manager
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  • Started October 1998, 20 years in industry
  • Bachelor of Arts in Communication from University of TN
  • Junior Achievement Board of Directors, Knoxville Chamber Ambassador
  • Excellence Awards from Farragut Chamber of Commerce for Board Participation, Bearden High School Advisory Board Participant Award, Knoxville Chamber Ambassador of the Month
  • President’s Club 2002, 2003, 2004, 2005, 2009, 2012, 2013, 2014, 2015
  • Certified Staffing Professional, Employment Law Certified
Megan Peoples Personnel Supervisor
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  • Started in 2018, 3 years in the industry
  • Bachelors of Business Administration, Concentration Human Resource Management with Collateral in Marketing from University of Tennessee
  • Phi Sigma Theta National Honor Society 
Janice Quinlan Utilization Coordinator/Recruiter
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  • Started in 2017, 2 years in the industry
  • Bachelor of Arts Degree, Concentration in Liberal Arts from the Master's University in Santa Clarita, CA
  • Specializes in Administrative, Customer Service and Healthcare/Hospital recruiting
Ashley Stringfield Area Director
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  • Started June 2000, 18 years in industry
  • Bachelors of Business Administration, Double Major Marketing & Management from University of Kentucky
  • President's Club 2003, 2006, 2009, 2012, 2016
  • ASA Employment Law Accreditation